Who is RPMASA?
Responsible Packaging Management Association of Southern Africa is a business in the transport & packaging industry that administers the classification and transport of dangerous goods and hazardous Materials.

Delivery policy
Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of email.

Return and Refunds policy
The provision of goods and services by RPMASA is subject to availability. In cases of unavailability, RPMASA will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0% administration fee.

Customer Privacy policy
RPMASA shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569 .

Payment options accepted
Payment may be made via Visa and MasterCard.

Card acquiring and security
Card transactions will be acquired for RPMASA via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by RPMASA separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility
RPMASA takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa and RPMASA chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Office 35, The Workstation Umhlali KZN 4390 South Africa.

Variation
RPMASA may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by RPMASA (non-profit organisation based in South Africa trading as RPMASA and with registration number 046-030-NPO, Judy Wilkinson (Member).

RPMASA contact details
Company Physical Address:
Office 35, The Workstation Umhlali KZN 4390 South Africa
Email: info@rpmasa.org.za
Telephone: 087 722 1636